Municipality / City Hall AI Assistant

Local government entities serving citizens with public information, procedures, and services.

9
Categories
30
Content Items
9
Essential

Complete Content Checklist

Everything your Municipality / City Hall AI assistant needs to know

Institutional Information

Who is who and how the institution works

Municipal Corporation Essential

Mayor, council members, organizational chart, competencies

Supported file types:
PDF DOCX HTML
Example documents:
  • Organigrama municipal
  • Listado de concejalías
Auto-detected keywords:
alcalde concejal organigrama corporación gobierno municipal equipo de gobierno
Plenary Sessions Recommended

Calls, agendas, minutes, agreements, videos/streaming

Supported file types:
PDF
Example documents:
  • Actas de plenos
  • Calendario de sesiones
Auto-detected keywords:
pleno acta orden del día convocatoria sesión plenaria acuerdo plenario
Municipal Regulations Essential

Ordinances, decrees, regulations, current plans

Supported file types:
PDF
Example documents:
  • Ordenanzas fiscales
  • Reglamento de participación
Auto-detected keywords:
ordenanza reglamento bando normativa plan general PGOU
Official Contacts Essential

Phone, email, hours, location by area

Supported file types:
PDF XLSX CSV
Example documents:
  • Directorio de servicios
  • Horarios de atención
Auto-detected keywords:
teléfono contacto horario dirección email atención

Citizen Services

Contact channels and citizen assistance

Contact Channels Essential

Phone, email, forms, appointments

Supported file types:
PDF HTML
Example documents:
  • Guía de cita previa
  • Canales de atención
Auto-detected keywords:
cita previa contacto formulario atención ciudadana OAC
Locations and Hours Essential

City hall, offices, social services, local police, etc.

Supported file types:
PDF XLSX
Example documents:
  • Mapa de sedes
  • Horarios de oficinas
Auto-detected keywords:
horario sede oficina ubicación dirección
FAQ and Quick Guides Recommended

Frequently asked questions and 'how to' guides

Supported file types:
PDF HTML
Example documents:
  • FAQ ciudadano
  • Guía de trámites más comunes
Auto-detected keywords:
FAQ pregunta frecuente cómo guía paso a paso

Procedures and Administration

Administrative procedures and requirements

Procedure Catalog Essential

Clear explanation: requirements, documentation, fees, deadlines

Supported file types:
PDF HTML
Example documents:
  • Catálogo de servicios
  • Fichas de trámites
Auto-detected keywords:
trámite requisito documentación plazo solicitud instancia
Forms and Templates Recommended

Downloadable forms and templates

Supported file types:
PDF DOCX
Example documents:
  • Instancia general
  • Solicitud de licencia
Auto-detected keywords:
modelo impreso formulario solicitud instancia general
Taxes and Fees Essential

General status of taxes/fees and fiscal ordinances (IBI, IVTM, waste, etc.)

Supported file types:
PDF
Example documents:
  • Ordenanzas fiscales vigentes
  • Calendario fiscal
Auto-detected keywords:
IBI IVTM tasa tributo ordenanza fiscal impuesto basuras
Census and Licenses Recommended

Census guide (registrations, changes, certificates), licenses, works, activities

Supported file types:
PDF
Example documents:
  • Guía de empadronamiento
  • Licencias de obra
Auto-detected keywords:
padrón empadronamiento licencia obra actividad certificado

Transparency and Accountability

Budgets, contracts, and public information

Budgets Essential

Approved, execution, settlement and what is done with the money

Supported file types:
PDF XLSX
Example documents:
  • Presupuestos anuales
  • Ejecución trimestral
Auto-detected keywords:
presupuesto ejecución presupuestaria liquidación gasto ingreso
Contracts Recommended

Tenders, awards, contractor profile

Supported file types:
PDF
Example documents:
  • Licitaciones vigentes
  • Contratos adjudicados
Auto-detected keywords:
licitación contrato adjudicación perfil contratante pliego
Subsidies and Grants Recommended

Calls, bases, beneficiaries

Supported file types:
PDF
Example documents:
  • Convocatorias de ayudas
  • Beneficiarios
Auto-detected keywords:
subvención ayuda convocatoria beneficiario base reguladora
Public Information Access

How to request it and deadlines

Supported file types:
PDF HTML
Example documents:
  • Guía de acceso a información
  • Formulario de solicitud
Auto-detected keywords:
acceso información transparencia solicitud información derecho acceso

News, Agenda and Municipal Life

Official news, events and programs

Official News Recommended

Works, notices, culture, sports, education

Supported file types:
HTML PDF
Example documents:
  • Noticias recientes
  • Comunicados oficiales
Auto-detected keywords:
noticia actualidad aviso comunicado
Events Calendar

Filterable by category and social media publications

Supported file types:
PDF HTML
Example documents:
  • Agenda cultural
  • Programa de fiestas
Auto-detected keywords:
evento agenda actividad programación fiestas
Programs and Services Recommended

Culture, youth, seniors, equality, employment, tourism

Supported file types:
PDF
Example documents:
  • Programas municipales
  • Servicios sociales
Auto-detected keywords:
programa servicio juventud mayores cultura deporte turismo

Urbanism, Territory and Works

Urban planning, ongoing works and environment

Urban Planning Recommended

PGOU/NNSS, maps and current documents

Supported file types:
PDF
Example documents:
  • Plan General
  • Normativa urbanística
Auto-detected keywords:
PGOU urbanismo planeamiento normas subsidiarias plan general
Ongoing Works

What is being done, deadlines, street closures, effects

Supported file types:
PDF HTML
Example documents:
  • Obras en ejecución
  • Avisos de cortes
Auto-detected keywords:
obra corte afectación proyecto actuación
Environment Recommended

Waste, recycling points, water, fires, routes, trees

Supported file types:
PDF
Example documents:
  • Guía de reciclaje
  • Puntos limpios
Auto-detected keywords:
residuo reciclaje punto limpio medio ambiente agua basura

Security and Emergencies

Alerts, useful phones and emergency plans

Alerts

Incidents, weather, outages, emergencies

Supported file types:
HTML PDF
Example documents:
  • Alertas activas
  • Avisos importantes
Auto-detected keywords:
alerta aviso emergencia incidencia corte
Useful Phones Essential

112, local police, civil guard, health center

Supported file types:
PDF HTML
Example documents:
  • Directorio de emergencias
  • Teléfonos útiles
Auto-detected keywords:
teléfono emergencia policía ambulancia bomberos 112
Emergency Plans

Emergency/civil protection plans and basic protocols

Supported file types:
PDF
Example documents:
  • Plan de emergencias
  • Protocolos de actuación
Auto-detected keywords:
plan emergencia protección civil protocolo evacuación

Services and Facilities Directory

Municipal facilities and services

Facilities Recommended

Sports center, library, social centers, schools, clinic

Supported file types:
PDF XLSX
Example documents:
  • Directorio de instalaciones
  • Equipamientos municipales
Auto-detected keywords:
instalación equipamiento polideportivo biblioteca centro social
Transport and Mobility

Stops, schedules, accessibility

Supported file types:
PDF
Example documents:
  • Líneas de autobús
  • Horarios de transporte
Auto-detected keywords:
transporte autobús parada horario movilidad
Other Services

Pharmacies, markets, cemetery, bulk collection, etc.

Supported file types:
PDF
Example documents:
  • Servicios municipales
  • Información práctica
Auto-detected keywords:
farmacia mercado cementerio enseres servicio

Citizen Participation

Channels for suggestions, complaints and participation

Suggestions and Complaints Recommended

Channels and tracking (file number if exists)

Supported file types:
PDF HTML
Example documents:
  • Buzón ciudadano
  • Formulario de quejas
Auto-detected keywords:
sugerencia queja reclamación buzón incidencia
Public Consultations

Public consultations, participatory budgets, surveys, neighborhood forums

Supported file types:
PDF HTML
Example documents:
  • Procesos participativos
  • Presupuestos participativos
Auto-detected keywords:
consulta pública participación presupuesto participativo encuesta
Associations Registry

Association registry and participation spaces

Supported file types:
PDF XLSX
Example documents:
  • Listado de asociaciones
  • Espacios de participación
Auto-detected keywords:
asociación entidad registro participación vecinal

Ready to Get Started?

Create your free account and configure your AI assistant with this template in minutes.

Start Free Trial

No credit card required

Priority Legend

Essential
Required for basic functionality
Recommended
Strongly suggested for best results
Optional
Nice to have for enhanced experience

Build Your Municipality / City Hall AI Today

Join organizations already using Wingman to automate support and deliver instant answers to their users.